1
Open the menu
The customer scans a QR code or opens a short link shared by the venue.
Mobile ordering made practical
Turn any phone into a simple ordering point.
ORDA lets customers order food and drinks, add an optional tip and follow progress from their own phones, while staff manage every order from one clear dashboard and venues can collect optional feedback.
✓
No app install. Open ORDA using a QR code or shared link.
★
Venue-controlled tips and feedback. Enable only the options that suit your operation.
Ready by 14:35
Customers see an actual ready time for future orders.
ORDA
Your VenueOrder from your phone
Search menu items…
AllDrinksMealsSnacks
Order #1042 · Ready
Customers can follow progress without repeatedly asking staff.
No app requiredWorks in the mobile browser
Staff alert toneNew orders are noticed immediately
Tips and feedbackOptional and venue controlled
Flexible setupMenus, payments and locations
How ORDA works
From “I would like something” to “your order is ready.”
The customer journey stays simple, while staff get the information they need to prepare each order correctly.
2
Choose and submit
They add items, choose a location and ready time, select a payment option and can add an optional tip.
3
Staff prepare it
The paid or confirmed order triggers an alert tone and appears on the correct staff dashboard with all instructions.
4
Track, receive and review
Status updates show progress, and the venue can optionally invite ratings for the establishment, staff and food after completion.
See ORDA in action
A real demonstration of the ORDA ordering journey.
Watch the core ordering journey, then explore the latest tipping, ratings and venue-control updates below.
✓
Customer ordering
Browse, add items, choose a location and confirm from a phone.
Browse, add items, choose a location and confirm from a phone.
✓
Staff order handling
An alert tone helps staff notice and action new orders quickly.
An alert tone helps staff notice and action new orders quickly.
✓
Status and feedback
Customers track progress and can be invited to leave optional feedback.
Customers track progress and can be invited to leave optional feedback.
Use the video controls to pause, replay or view full screen. The latest tipping and feedback features are demonstrated below.
Useful without being complicated
Everything needed for a smooth venue ordering flow.
ORDA focuses on practical tools that customers and everyday staff can understand quickly.
QR and link ordering
Open the menu from table cards, signs, WhatsApp, email, social media or a website.
Simple mobile cart
Customers choose quantities, notes, location, ready time and payment before submitting.
Live order tracking
Customers can follow accepted, preparing, ready, delivered, collected or completed orders.
Staff dashboard and alerts
A clear alert tone announces new orders before staff move them through preparation stages.
Menu management
Add categories, items, prices, descriptions, images or emojis, specials and sold-out controls.
Venue branding
Use the venue name, logo, colour theme, industry icon and ordering instructions.
Flexible locations
Use greens, tables, rooms, beach zones, pickup points, counters or any custom location.
Ready-time choices
Offer ASAP, scheduled times or venue-specific options and show the actual required ready time.
Flexible payment options
Support online payment, payment at collection or delivery, and approved member or venue tabs.
Optional customer tips
Let customers select no tip, 10%, 15%, 20% or enter a custom amount before confirming.
Ratings and comments
Optionally ask customers to rate the establishment, staff and food separately and leave comments.
Routing and reporting
Route food, drinks and delivery tasks, then review orders, takings, tips, ratings and closing totals.
Latest product updates
Tips, ratings and smarter day-to-day control.
These features are optional. Each venue decides what customers see, which payment and service choices are available, and whether feedback is requested after an order.
Flexible tippingNo tip, 10%, 15%, 20% or a custom amount. Tips remain separate in payment and reporting records.
Useful customer feedbackRate the establishment, staff and food separately, with an optional written comment.
Immediate staff notificationA configurable alert tone helps the correct staff team notice each new order.
Clear operational recordsReview daily orders, takings, tip totals, ratings, comments and closing information.
Optional tips & feedbackInteractive product preview
Venue controlled
Before order confirmation
Add an optional tip
The venue can show standard choices and a custom amount.
R
Order R100Tip R15 · Total R115
After order completion
Rate the experience
The venue chooses the rating categories and whether comments are invited.
✓
The venue stays in control.Enable or disable tipping, rating categories and written comments at any time.
One system, many venue types
Adapt ORDA to the way your venue already operates.
The ordering flow remains familiar while locations, menu choices, branding and collection instructions change to suit the business.
🎳
Lawn bowls and sports clubsOrder from greens, seating areas or the clubhouse.☕
Coffee shops and cafésOrder from tables, queues or before arriving.⛳
Golf clubsRoute orders to the clubhouse, halfway house or collection point.🍴
Restaurants and barsMobile table ordering with clear notes and order statuses.🥡
Takeaways and bakeriesOrder ahead and choose a convenient pickup time.🏛️
Venues and eventsProvide simple ordering without installing permanent hardware.Order dashboard🔔 Alerts on
New3
Preparing2
Ready1
#1042 · Green ANew
1 × Coffee · 1 × Cheese toastie · Ready by 14:35 · Tip R9.75
#1041 · Table 6Preparing
2 × Cold drinks · 1 × Chips · ASAP
#1040 · Collect at barReady
1 × Pie · 1 × Still water · Feedback enabled
Designed for real staff
A clearer ordering process without replacing everything.
ORDA adds a convenient digital ordering layer while allowing the venue to keep its existing people, kitchen, bar and daily routines.
✓
Fewer misunderstood ordersItems, quantities, notes, location, timing and payment status are captured clearly.
🔔
New orders are noticed quicklyAn alert tone helps staff respond without constantly watching the screen.
%
Optional tips and feedbackThe venue controls tips, rating categories and whether comments are invited.
✓
Less unnecessary queueingCustomers order from where they are and follow progress until collection or delivery.
✓
No specialist hardware requiredStaff can use an existing phone, tablet, laptop or desktop computer.
Common questions
Simple answers about ORDA.
No. ORDA opens as a mobile-friendly webpage from a QR code or link.
No specialist hardware is required. The staff dashboard can run on an existing phone, tablet, laptop or computer.
Yes. Each setup can use the venue name, logo, colour theme, industry icon, menu, locations and ordering instructions.
Depending on the venue setup, ORDA can support online payment, payment at collection or delivery, and approved member, room or venue tabs.
Yes, when the venue enables tipping. Customers can choose no tip, 10%, 15%, 20% or enter a custom amount. The tip is recorded separately from the order value.
Yes, optionally. After completion the venue can invite separate ratings for the establishment, staff and food, plus an optional written comment. The venue decides which parts are enabled.
A configurable alert tone can sound on the relevant staff dashboard when a new order arrives, helping the team respond quickly.
No. It is designed for clubs, cafés, golf clubs, restaurants, bars, hotels, resorts, takeaways, bakeries and other small or medium venues.
See how ORDA could work at your venue.
Arrange a personalised demonstration or contact us to discuss your club, café, restaurant or venue.